Delete your NMTCB, ARRT, PET & CT Prep account

App: NMTCB, ARRT, PET & CT Prep · Developer: TWSS Group LLC · nucmedboards.com

This page is for NMTCB, ARRT, PET & CT Prep, the app published by TWSS Group LLC on Google Play (package com.nmtprep.app) and on the Apple App Store. The same service is offered on the web as NucMed Boards Prep at nucmedboards.com.

You can ask TWSS Group LLC to delete your NMTCB, ARRT, PET & CT Prep account and the data associated with it at any time. This applies whether you use the Android app, the iPhone app or the website, since all three share one account.

How to request deletion

Email us from the address on the account, with the subject Delete my account.

info@nucmedboards.com

If you never signed in and only used the app anonymously, tell us and we will explain how to find the identifier for your device so we can locate the right record.

We confirm every request by replying to the email address on the account, so that nobody else can delete your data. We action requests within 30 days and usually within a few business days.

What gets deleted

Your account and sign-in identifier
Your name and email address, if you signed in with Google
Your subscription and entitlement records
Job postings and examinee tips you submitted, on request

What we keep, and for how long

We keep records of completed transactions where tax and accounting law requires it, normally for seven years. These are billing records only. We also keep anonymous, aggregated usage counts that cannot be traced back to you.

Study progress, quiz history and bookmarks are stored on your device rather than on our servers. Deleting the app removes them, and we never receive them.

Cancelling a subscription is separate

Deleting your account does not cancel a paid subscription, and cancelling a subscription does not delete your account. Please do both if you want both.

iPhone or iPad: Settings, your name, Subscriptions.
Android: Google Play, your profile, Payments and subscriptions.
Website: use Manage Billing from your account menu, or email us.

Apple and Google hold the billing relationship for purchases made in the apps, so those cancellations have to happen there. We cannot cancel them on your behalf.

Questions

Email info@nucmedboards.com and a person at TWSS Group LLC will reply. Our Privacy Policy explains what we collect and why.